EBS DIGITAL MEDIA

CATALOGUES - DIGITAL ORDER FORM

Digital Order Form

The Digital Order Form has been designed to make the whole order process much simpler and quicker for both you and your customers - by ending the complications of fax, phone or postal orders and increasing order intake efficiency.

Acting like a shopping basket that 'follows' the customer from page to page, the order form allows customers to collate all the products that they wish to buy into a digital list, that can be emailed straight to you or effortlessly printed off for faxing or posting.

Implementing the form into your digital catalogue

Simply tick the 'order form' box on the right hand side of the publishing application. You can add your logo, customize fields, change the instructions and specify the destination of the completed form.

Why use a digital order form?

For the B2B catalogue publisher

• Increase efficiency, reducing the man hours needed on the phones or inputting fax or mail orders.
• The order form is emailed directly to you and can then be forwarded on to all the necessary departments at the click of a button.
• Obtain your customers' email addresses and send an auto response confirmation of order and product delivery information.
• Your distributors can each have their own personalised order form, so all local orders will still come from them.

For your customers

• The order form is quick and easy for your customers to use, saving them time and effort.
• Reduces the need for phone orders and so saves your customers time and money. You can now simply call the customer back to process the order - making the process more efficient.
• Reduces call centre language barriers.
• Unlike an ecommerce website, information added to the order form is remembered even when the customer navigates away from the catalogue.

The Digital Order Form is open to new and current customers at no extra cost.